Photo of Beyond Limits staff Christmas party

Beyond Limits employment flyer

We have produced a leaflet about working for Beyond Limits.


Download:  BL-General-jobs-flyer-g-WEB


If you’d like an informal chat about working for Beyond Limits or to receive our employment flyer by post, please contact us using our Expression of interest contact form. Click here

Cover of the Beyond Limits employment flyer

Cartoon of a lady looking at a huge book of new policies

Policies and Procedures framework

Beyond Limits has developed policies and procedures to promote safe and consistent practice across the Organisation.

Our policies and procedures fit within the Beyond Limits Policies and Procedures Framework. Beyond Limits expects all staff to be familiar with the contents of the policies and procedures relevant to their role and to understand how to apply them within their daily work.

Our policies and procedures:

  • Reflect the organisation’s values and mission statement
  • Let everyone know how we work
  • Contain procedures and guidance that must be followed
  • Are not stand alone documents
  • All fit within the Beyond Limits Policies and Procedures framework
  • Reference associated policies where relevant to each subject

Policies and Procedures A-Z

Below is a list of our Policies and procedure documents organised A-Z by title. They are in PDF format, can be downloaded, printed and read (using the free Adobe Reader). They cannot be edited or printed and the text cannot be copied.

 | Size: 403 KB 10th Apr 2025 BL (PP) Allegations Policy  | Size: 372 KB 10th Apr 2025 BL (PP) Anti-Bullying Policy  | Size: 256 KB 11th Jun 2025 BL (PP) Assistive Technology Policy  | Size: 262 KB 9th Jul 2025 BL (PP) Attendance Management  | Size: 272 KB 10th Apr 2025 BL (PP) Autistic People & Learning Disability Policy  | Size: 451 KB 10th Apr 2025 BL (PP) Bullying and Harassment Policy  | Size: 208 KB 9th Jul 2025 BL (PP) Capabilty  | Size: 606 KB 10th Apr 2025 BL (PP) Capacity and Decision Making Policy  | Size: 174 KB 10th Apr 2025 BL (PP) Capacity and Financial Decision Making Flow Chart  | Size: 277 KB 9th Jul 2025 BL (PP) Code of Conduct  | Size: 595 KB 10th Apr 2025 BL (PP) Complaints Policy  | Size: 253 KB 9th Jul 2025 BL (PP) Computers, IT and Social Networking  | Size: 130 KB 9th Jul 2025 BL (PP) Confidentiality Policy  | Size: 248 KB 10th Apr 2025 BL (PP) Crisis Management Policy  | Size: 813 KB 10th Apr 2025 BL (PP) Data Protection Policy  | Size: 287 KB 10th Apr 2025 BL (PP) Disciplinary Policy  | Size: 151 KB 9th Jul 2025 BL (PP) Disclosure and Barring Policy  | Size: 1 MB 10th Apr 2025 BL (PP) Diversity and Inclusion Policy  | Size: 279 KB 10th Apr 2025 BL (PP) Domestic Abuse Policy  | Size: 296 KB 10th Apr 2025 BL (PP) Drug and Alcohol Policy  | Size: 482 KB 10th Apr 2025 BL (PP) Duty of Candour Policy  | Size: 228 KB 9th Jul 2025 BL (PP) Duty of Care Policy  | Size: 739 KB 10th Apr 2025 BL (PP) Easy Read Complaints Policy  | Size: 490 KB 10th Apr 2025 BL (PP) Employee and Friendship Policy  | Size: 1 MB 10th Apr 2025 BL (PP) Environmental Awareness Policy  | Size: 642 KB 10th Apr 2025 BL (PP) Finance Policy  | Size: 160 KB 9th Jul 2025 BL (PP) Giving and Receiving Gifts  | Size: 276 KB 16th Jun 2025 BL (PP) Grievance Policy  | Size: 408 KB 10th Apr 2025 BL (PP) Health and Safety Policy  | Size: 529 KB 10th Apr 2025 BL (PP) Induction, Probation & Continuous Learning Policy  | Size: 205 KB 9th Jul 2025 BL (PP) Infectious Diseases and Control Policy  | Size: 318 KB 10th Apr 2025 BL (PP) Just Culture and Fair Blame Policy  | Size: 139 KB 9th Jul 2025 BL (PP) Key Holding Entering the Home of A Person We Support  | Size: 353 KB 10th Apr 2025 BL (PP) Lone Working Policy  | Size: 410 KB 10th Apr 2025 BL (PP) Medication Policy  | Size: 303 KB 10th Apr 2025 BL (PP) Mental Health and Wellbeing Policy  | Size: 355 KB 10th Apr 2025 BL (PP) Modern Slavery & Human Trafficking Policy  | Size: 896 KB 8th May 2025 BL (PP) Modern Slavery Handook  | Size: 311 KB 10th Apr 2025 BL (PP) Personal Relationships at Work Policy  | Size: 316 KB 10th Apr 2025 BL (PP) Privacy, Dignity and Respect Policy  | Size: 300 KB 10th Apr 2025 BL (PP) Quality Assurance Policy  | Size: 230 KB 9th Jul 2025 BL (PP) Questions, Suggestions and Complaints  | Size: 249 KB 22nd Aug 2025 BL (PP) Radicalisation and Prevent Policy  | Size: 321 KB 10th Apr 2025 BL (PP) Record and Report Writing Policy  | Size: 357 KB 9th Jul 2025 BL (PP) Reducing Restrictive Practice  | Size: 581 KB 10th Apr 2025 BL (PP) Respecting and Involving People  | Size: 411 KB 10th Apr 2025 BL (PP) Safeguarding Adults Policy  | Size: 511 KB 10th Apr 2025 BL (PP) Safeguarding Children Policy  | Size: 451 KB 10th Apr 2025 BL (PP) Safer Recruitment and Selection Policy  | Size: 196 KB 9th Jul 2025 BL (PP) Serious Incident Policy  | Size: 326 KB 10th Apr 2025 BL (PP) Sexual Harassment Policy  | Size: 251 KB 9th Jul 2025 BL (PP) Sleepover Policy  | Size: 163 KB 9th Jul 2025 BL (PP) Smart Phone Policy  | Size: 312 KB 10th Apr 2025 BL (PP) Smoking & Vaping Policy  | Size: 347 KB 10th Apr 2025 BL (PP) Support and Supervsion Policy  | Size: 226 KB 29th Jul 2025 BL (PP) Transfer of Care Policy  | Size: 263 KB 10th Apr 2025 BL (PP) Use of Personal Vehicle Policy  | Size: 311 KB 10th Apr 2025 BL (PP) Use of Vehicles Registered with the Motability Scheme  | Size: 463 KB 10th Apr 2025 BL (PP) Volunteer Policy  | Size: 160 KB 24th Oct 2024 BL (PP) Wellness Action Plan  | Size: 486 KB 10th Apr 2025 BL (PP) Whistleblowing Policy
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Contact Beyond Limits Southwest

This page tells you how to get in touch with Beyond Limits. There is also a map showing the location of the Beyond Limits offices, a photo of the entrance and a Google Streetview of the car park and entrance from Somerset Place.

Postal address

Beyond Limits
York House, Unit 4,
Stoke Damerel Business Centre
Church Street, Stoke
Plymouth, PL3 4DT
United Kingdom

Phone

Office telephone: 01752 546 449

Email

Contact form: Contact us using our contact form.

Email: [email protected]

Beyond Limits York House entrance
Photo of Beyond Limits office entrance

Streetview from Somerset Place showing entrance and car park

Map of the area.

Screengrab of an online form

Contact form

Please use the form below to contact us and we will get back to you as soon as possible.

If you would prefer we contact you by phone, please add your telephone number.

We will contact you by email unless you provide us with your phone number.
Add your phone number if you'd prefer we called you.
Web addresses are not allowed in the message field of this form.
Panorama of Totnes with castle, Devon, England

Beyond Limits in Devon

We are supporting people in Devon with learning disabilities, mental health issues and other support needs. This page has details of Job Fairs and Try Before You Apply events in Devon. You’ll also find Beyond Limits News and Stories from Devon.

Contact Beyond Limits Devon

Link to the Beyond Limits Southwest contact page

Beyond Limits Southwest staff

Follow this link to view Southwest Service leader profiles.

Vacancies Beyond Limits Devon

Follow this link to view our vacancies

Photo of Ricky and his support worker riding a tandem.

Ricky is riding to a new adventure…

Hot after Ricky’s last adventure which saw him complete a 50km trek across Sweden, the team and Ricky were not resting on their laurels and set off looking at what the next challenge should be. Upon discovering that Ricky had never had the opportunity to learn to ride a bike, it wasn’t too difficult to work out what they should do next.

For most of us, learning to ride a bike happens when we are young and the joy of finally getting rid of the stabilisers is a milestone to be celebrated, for someone like Ricky who has been denied so much because others who were responsible for his support did not believe in his capacity to change and grow, it is only recently that he is able to celebrate this achievement.

Uncertain of how Ricky would take to the challenge or how long it would take to master the art of riding a bike a short challenge was planned, however in pure Ricky style he went into it with all guns blazing and surpassed everyone’s expectations. So the team are working hard to on the next trip, you can find details here

https://adventuresbeyondbarriers.com/m2k2019/

Keep riding Ricky, we are behind you all the way.

Detail of Charles' mural

Charles gets a mural in his own home

In this post, Claire Bennett, a Team Leader at Beyond Limits, explains how Charles’s mural came about, how it was created and how long it took.

“I was approached by the team about creating the mural and helping with some sensory work. I was given a simple brief consisting of Charles loving trains and the Tamar Bridge.

As I started creating a design, more information came from the team concerning having the water visible as he likes water and boats. They also sent a few ideas of trains and Charles’s mum asked about having the family dog on the mural as well ! The final design took into account people suggestions, Charles’s likes and dislikes (definitely not having too much red), and his needs. When the team and Charles’s family had agreed the design we showed it to Charles.

It took a while but that was down to me having limited time, It took between 40 – 50 hours over about 5 months to get it drawn, painted and have all the sensory elements attached.

Photo of the mural painted in Charles's home
Photo of the completed mural painted in Charles’s home

Slow was best

The wall was done slowly due again to myself, but Gayle and the team said doing it slow would be better for Charles to process it as having a whole painting done at once may be a bit overwhelming for him. Small sections were done during each visit with acrylic paints as they are easier to paint over rather than wall paints and they were easier to clean. The sensory elements were created at home and then brought in ready to put up as it involved a lot of space and a lot of mess!

Sensory elements

I tried to add a different variety of textures as well as smells. His felt flowers have Lavender oil on them and Sandalwood. There were also some battery operated lights and mirrors as well as some reversible mermaid sequence fabric. I tried to make it safe as I was aware Charles has drop seizures and at times will throw things that are accessible to him. Darren (support worker) had some good suggestions like adding Charles’s name on the train so he took ownership of it, and having the train orange as it was his favourite colour.

The team were very supportive throughout and Charles was also accepting of having a random person in his house!”

No Vacancies texts

Photo of Guildhall entrance

July 5th 2019 Jobs Fair, Plymouth Guildhall

Beyond Limits is recruiting in the Plymouth area and we have a range of positions available. We offer a competitive starting salary, excellent training and career development. We are looking for staff who can see the person behind the disability, who can help the people we support to achieve their dreams, goals and ambitions. For more information about the benefits of working for us visit Susannah’s “Reasons to become a support worker”.

Current vacancies


For the latest vacancies follow this link


If you are looking for an exciting challenge and want to make a real difference, then come along to our jobs fair on the 5th July 2019 at the Guildhall in Plymouth. We’ll be there from 10am to 1pm and would love to chat to you and tell you more about these opportunities.


Guildhall Square, Plymouth PL1 2BJ


Telephone: 01752 307764


PHOTO from Plymouth Guildhall website

Keyboard showing a complaint key.

Complaints and feedback

Thank you for getting in touch with Beyond Limits.

We value all feedback and take complaints very seriously. We will try to resolve your complaint as quickly as possible.

Please give us as much detail as possible to help us resolve your complaint.
Please add your phone number if you would like us to telephone you.
Photo of a pile of envelopes

Thank you for getting in touch

We will get back to you as soon as possible.

All correspondence with Beyond Limits is held in the strictest confidence.

Photo of the Gribbon Head near Fowey in Cornwall

Thank you for applying

We will process your application and get back to you as quickly as possible.

We are currently experiencing problems sending confirmations to gmail addresses. If you do not hear from us in one working week, please get in touch.

For information about your application and privacy please see our policy document: BL (PP) Job Applicant Privacy Statement.

You may be interested in ‘How Beyond Limits works’

What out staff have to say:


Life as a support worker by Darren Simmons


Susannah’s “Reasons to become a support worker”


And how we make a difference:


Transforming Care: Louise’s Story

Photo of cookies

Cookies Policy

When you use our website you are agreeing to our use of cookies. We hope that you will continue to visit our website and if you have any questions please get in touch. Our cookies policy works with our Privacy Policy.

What are cookies?

Cookies are bits of code that are passed between your computer and our website.

Why do we use them?

We use cookies on this website to run a programme called google analytics. Google Analytics tells us which pages are the most popular, which ones are not and what people search for. It also tells us the number of visitors to a page. It doesn’t store information about individuals who visit our website.

We also use cookies in our Staff area to make sure only Staff can log in and view these pages. This keeps our company information secure.

Will you see my personal information?

No. Our website cookies do not store any information about you as an individual. We also never collect information to use for advertising.

Is there more information about cookies on the Beyond Limits website?

You can contact the office for more details about cookies on our website.

Graphic showing connections and links

Beyond Limits Privacy Policy

We take your privacy seriously. We do not collect and store any information about you when you browse pages on our website. Visits to our website are ‘anonymous’, which means we cannot tell who anyone is when they visit.

If you choose to contact us using the form on our website or by email. We require you to supply your name, email address and phone number if you want us to contact you by phone. This information is stored securely in accordance with GDPR legislation.

Photo of flowers growing

We invest in our staff

We invest in you so you can invest in the people you support. This is why we provide our staff with some of the best training around.

Our training starts with your invite to our Welcome Day, this is your introduction to Beyond Limits, followed by your comprehensive induction. We then provide training throughout the year which involves leadership and skills and development training. We do this because we don’t want you to feel stuck, to stop learning new skills, we want you keep developing, both personally and professionally, as we know that if our staff are developing, then the people we support are developing too.

What people say…

Beyond Limits really is a great place to work. This is why we handed this section to the people and families we work with and our staff, we thought you would like to hear it directly from them about their experiences of working with us.

What our staff say

“He used to spend large amounts of his time sat on the sofa, now he’s out doing stuff. He’s the bravest guy I know.”

Hamish O’Brien, Team Leader.

What the people we support say

“My mum always used to worry about me because its not very nice been institutionalised in hospitals because you want to have your own life and your own freedom, my mum isnt worried about me so much at the moment the whole time Ive been with BL my mum stopped worrying and basically Ive got my confidence and independence back”.

Hannah.

What Families say

“Beyond Limits is breaking the mould, you have given my daughter her life back”

Michelle Beattie.

“Thanks so much for changing all our lives but mostly for H, she is unrecognisable now”

Sue Addy.

What we say

“we want staff to be expert in the person, we don’t need staff to be an expert in learning disabiities or mental health or physical disabilities, we need staff who can grow and be an expert in the person they are supporting and understand that whatever issue that person is dealing with how that affects them and their life”

Grapgic using pages from the handbook

Beyond Limits Employee Handbook

Welcome to the second edition of the Beyond Limits Employee Handbook, your guide to how we do things at Beyond Limits. This handbook should be your first stop when you are looking for information, it will give you an overview of your terms and conditions and let you know about our expectations of you.

Please read it carefully during the course of your induction and refer back to it for anything that you are not sure about. Please also remember to sign the receipt form at the back, to confirm you have read and understood the contents and pass the completed form to your line manager.

For more information on any of the policies and procedures that are referenced in the handbook, please access these via the Staff Area of the website in the Policies and Procedures section.

You can download and save the Handbook as a PDF to view offline or read it below. If you have any comment or feedback about the handbook please contact us.


Download the handbook: BL Employee handbook 2021


Ian’s Baba Yaga Circus Skills

We are delighted to able to share Ian’s story with you and to show his progress since his time being supported by Beyond Limits.

Ian has spent the majority of his life in institutional care. Much of this time was to his detriment and he didn’t always receive the care and support he needed. Unfortunately this resulted in a significant decline in Ian’s health and well-being meaning that people, although well-meaning, had very few expectations of Ian and even fewer aspirations for his life.

Since leaving institutional care Ian has been living a fuller life. Below are photos and videos we took when when Ian visited Baba Yaga’s Circus. Baba Yaga is a social enterprise providing accessible, high quality circus for all ages and abilities including specially adapted circus sessions for those with special needs or disabilities.

See more videos on our YouTube channel.

Ian’s a real charmer and he has a great sense of humour, he loves people and likes to spend time chatting. He is a people watcher, affectionate and a little bit cheeky. These are the things we see when we see Ian, we don’t work on a person’s deficits, we look to people’s gifts and talents and support them to be all they can be. We are able to show that with the right support, totally person centred and with a team of people specifically recruited and matched to Ian how a life can be transformed. Ian is proof that everyone has something to offer, everyone can make a contribution and everyone, despite what difficulties they appear to have has a right to be supported in a way that upholds their dignity and respects their individuality.

Ian’s team of staff are dedicated to him and to providing the support and opportunities that have been denied to him in the past, they believe in him and are delighted to share his journey with him. Credit to Ian’s team: Hamish O’Brien, Ryan Burke, Lauren Jenkin, William O’Brien, Georgia Mitchell, David Bray, Amber Smith, Sue Caunter, Paige Kerry, Daniel Southwold and Glenn Bonner.

If you are interested in making a real difference to someone’s life, check out our current vacancies.