Photo of Susannah Caunter, a Beyond Limits Support Worker

Susannah’s “Reasons to become a support worker”

We were really pleased when Susannah Caunter, one of our support workers, sent us her 10 reasons to become a support worker. We hope you find them inspiring.

You’ll get a huge sense of job satisfaction

Being a Support worker is incredibly rewarding. For many, the relationships they form with the people they work with and the sense of personal achievement from helping them live their life to the full is the reason they get up in the morning.

You’ll make a difference

Being a care worker means making a difference. Making a difference to the lives of the people you provide care for and your community. Making a difference to yourself and leading a fuller, more compassionate life.

What You Do Really Does Count

Working for us is far more than just a job it gives you a sense of purpose as your work is important and you are valued by the people you support and their families.

No day is the same

Being a Support worker requires you to work in the home of the person you are supporting (not in a care home). Much of what a support worker does depends very much on the person you are supporting, its individualised. Not only could you be supporting them with their daily needs, you have the opportunity to support them to achieve any goals and ambitions they have and where possible we try to match people up if you have the same or similar interests…it makes it so much more fun!

It’s Fun!

This job is so much FUN! When working with a wide variety of people you’ll hear tons of interesting & heart wrenching stories.

The work is flexible

You can work the hours that suit you best. With full-time and part-time roles available, we can offer block hours or shifts depending on your availability.

You’ll have job security

With a demand for support workers that’s set to increase as Britain’s population ages, the social care sector offers good job security.

You’ll better yourself

As a support worker, you’ll learn a huge amount. Not just from the training but from the people you work with and the people you work for. Being a support worker is an eye-opening experience, and with the chance to work with people from all walks of life with varying needs of support.

Career path and progression

Social care is a rapidly growing sector, and the opportunities for career progression are varied. You’ll have the chance to build a career and by becoming a support worker that would be the first step to a rewarding career in social care. You’ll learn transferrable skills and gain training, and with ambition, you can go right to the top. With experience, you could take on more responsibility as a senior support worker or manager. You could also train as a social worker. With the right attitude and motivation, you can choose where to go next!

Why be a Support Worker

WHY NOT ???

Photo of Ian Oliver, Team Leader at Beyond Limits

Video – How Beyond Limits works

This page explains how our support works, about working for us and Consultancy for change.

Beyond Limits is a support provider that also uses its experience and knowledge to offer consultancy to others who wish to change services.

As a provider we support people with learning disabilities, mental health issues and other needs. We have a strong interest in helping people move back home from ‘out of area’ placements. We relish working with people labelled as challenging.

Get in touch…

If you’d like an informal chat about working for Beyond Limits or to receive our employment flyer by post, please get in touch using our contact form.

Darren Simmons, a support worker at Beyond Limits

Life as a support worker

This article was written by Darren based on his experience of working as a support worker. Darren is currently working as a support worker for Beyond Limits.

How good are you at helping others?

If your friends are upset at stupid o clock in the morning, are you the first person they call? If you like helping others and love the thought of making a difference to a complete stranger’s life, then consider a career as a support worker.

What will you be doing?

The role of a support worker is exactly what it says on the tin. You provide support to individuals and their families who need help, both emotionally and practically, so they can live a happy, independent life.

The finer details…

A support worker role involves working with vulnerable people in different ways. You could be helping people who have mental health problems, learning difficulties, disabilities, recovering addicts, young offenders, those struggling with relationships… it could literally be anything.

No day will be the same. Some people may need emotional support to get them through a difficult time, while others will need a more hands-on approach. It’s your job to analyse their needs and help draw up a plan that’s unique to them.

The good points…

Put simply, you’ll make a genuine difference to people’s lives, which is guaranteed to make you feel all happy inside.

Nobody wants to be stuck in a dead-end job doing 9-5 until they retire, after all. Where’s the fun in that?

Working as a support worker gives you the opportunity to progress, from moving up the career ladder to earning more qualifications. If you get enough experience and study hard to earn a vocational qualification or a degree and you could move up to a senior or managerial role.

…and the bad

Your working hours are often split into shifts and on call hours to ensure there is all day support. This can include evenings and weekends, so there’s no time to be a lazy bones.

Is there study involved?

If grades were never your strong point at school, don’t stress, it won’t affect your chances of being a support worker. What matters most in this job is a passion for helping people and some life experience. Any past experience you have working in a health or support role is also good. You’ll need to show you can help people with a variety of issues and requirements, and that you’ll always remain supportive,

OK, I’m interested… But is it really the job for me?

This job involves helping others, not being judgemental about a situation, and providing support to change lives. It can be difficult so you’ll not only need skills but also patience, compassion and understanding. Basically, if you’re self-obsessed and don’t like dealing with people, this is not the job for you.

Ideal for those of you that don’t want to work a 9-5 repetitive job, some of the things you may be expected to do include:

Being a good listener – A good cup of tea and a hug can do wonders, but in this job you have to really listen, and listen well. One of the most important tasks is simply being there, and listening is a huge part of the job.

Doing chores – Sounds like a simple job but doing chores around the house can be a massive help. You could do cooking, cleaning, shopping as well as helping to pay bills.

Helping people live independently – Teaching life skills and helping people live an ordinary life will be one of your main goals as a support worker. From teaching people how to budget money and getting them involved with the community to getting them suitable housing that accommodates their needs, you’ll be there along the way to help with it all.

Family ties – You won’t just be helping vulnerable people, you’ll also be helping the people that can be forgotten; the families. Some may struggle with their relative’s issues, or they may just need a helping hand caring for them. Whatever their need, you’ll need to support them just as much.


If you are interested in working for Beyond Limits take a look at our current vacancies.


Photo of Beyond Limits staff Christmas party

Beyond Limits employment flyer

We have produced a leaflet about working for Beyond Limits.


Download:  BL-General-jobs-flyer-g-WEB


If you’d like an informal chat about working for Beyond Limits or to receive our employment flyer by post, please contact us using our Expression of interest contact form. [ADD LINK]

Cover of the Beyond Limits employment flyer

Cartoon of a lady looking at a huge book of new policies

Policies and Procedures framework

Beyond Limits has developed policies and procedures to promote safe and consistent practice across the Organisation.

Our policies and procedures fit within the Beyond Limits Policies and Procedures Framework. Beyond Limits expects all staff to be familiar with the contents of the policies and procedures relevant to their role and to understand how to apply them within their daily work.

Our policies and procedures:

  • Reflect the organisation’s values and mission statement
  • Let everyone know how we work
  • Contain procedures and guidance that must be followed
  • Are not stand alone documents
  • All fit within the Beyond Limits Policies and Procedures framework
  • Reference associated policies where relevant to each subject

Policies and Procedures A-Z

Below is a list of our Policies and procedure documents organised A-Z by title. They are in PDF format, can be downloaded, printed and read (using the free Adobe Reader). They cannot be edited or printed and the text cannot be copied.

 | Size: 403 KB 10th Apr 2025 BL (PP) Allegations Policy  | Size: 372 KB 10th Apr 2025 BL (PP) Anti-Bullying Policy  | Size: 256 KB 11th Jun 2025 BL (PP) Assistive Technology Policy  | Size: 262 KB 9th Jul 2025 BL (PP) Attendance Management  | Size: 272 KB 10th Apr 2025 BL (PP) Autistic People & Learning Disability Policy  | Size: 451 KB 10th Apr 2025 BL (PP) Bullying and Harassment Policy  | Size: 208 KB 9th Jul 2025 BL (PP) Capabilty  | Size: 606 KB 10th Apr 2025 BL (PP) Capacity and Decision Making Policy  | Size: 174 KB 10th Apr 2025 BL (PP) Capacity and Financial Decision Making Flow Chart  | Size: 277 KB 9th Jul 2025 BL (PP) Code of Conduct  | Size: 595 KB 10th Apr 2025 BL (PP) Complaints Policy  | Size: 253 KB 9th Jul 2025 BL (PP) Computers, IT and Social Networking  | Size: 130 KB 9th Jul 2025 BL (PP) Confidentiality Policy  | Size: 248 KB 10th Apr 2025 BL (PP) Crisis Management Policy  | Size: 813 KB 10th Apr 2025 BL (PP) Data Protection Policy  | Size: 287 KB 10th Apr 2025 BL (PP) Disciplinary Policy  | Size: 151 KB 9th Jul 2025 BL (PP) Disclosure and Barring Policy  | Size: 1 MB 10th Apr 2025 BL (PP) Diversity and Inclusion Policy  | Size: 279 KB 10th Apr 2025 BL (PP) Domestic Abuse Policy  | Size: 296 KB 10th Apr 2025 BL (PP) Drug and Alcohol Policy  | Size: 482 KB 10th Apr 2025 BL (PP) Duty of Candour Policy  | Size: 228 KB 9th Jul 2025 BL (PP) Duty of Care Policy  | Size: 739 KB 10th Apr 2025 BL (PP) Easy Read Complaints Policy  | Size: 490 KB 10th Apr 2025 BL (PP) Employee and Friendship Policy  | Size: 1 MB 10th Apr 2025 BL (PP) Environmental Awareness Policy  | Size: 642 KB 10th Apr 2025 BL (PP) Finance Policy  | Size: 160 KB 9th Jul 2025 BL (PP) Giving and Receiving Gifts  | Size: 276 KB 16th Jun 2025 BL (PP) Grievance Policy  | Size: 408 KB 10th Apr 2025 BL (PP) Health and Safety Policy  | Size: 529 KB 10th Apr 2025 BL (PP) Induction, Probation & Continuous Learning Policy  | Size: 205 KB 9th Jul 2025 BL (PP) Infectious Diseases and Control Policy  | Size: 318 KB 10th Apr 2025 BL (PP) Just Culture and Fair Blame Policy  | Size: 139 KB 9th Jul 2025 BL (PP) Key Holding Entering the Home of A Person We Support  | Size: 353 KB 10th Apr 2025 BL (PP) Lone Working Policy  | Size: 410 KB 10th Apr 2025 BL (PP) Medication Policy  | Size: 303 KB 10th Apr 2025 BL (PP) Mental Health and Wellbeing Policy  | Size: 355 KB 10th Apr 2025 BL (PP) Modern Slavery & Human Trafficking Policy  | Size: 896 KB 8th May 2025 BL (PP) Modern Slavery Handook  | Size: 311 KB 10th Apr 2025 BL (PP) Personal Relationships at Work Policy  | Size: 316 KB 10th Apr 2025 BL (PP) Privacy, Dignity and Respect Policy  | Size: 300 KB 10th Apr 2025 BL (PP) Quality Assurance Policy  | Size: 230 KB 9th Jul 2025 BL (PP) Questions, Suggestions and Complaints  | Size: 321 KB 10th Apr 2025 BL (PP) Record and Report Writing Policy  | Size: 357 KB 9th Jul 2025 BL (PP) Reducing Restrictive Practice  | Size: 581 KB 10th Apr 2025 BL (PP) Respecting and Involving People  | Size: 411 KB 10th Apr 2025 BL (PP) Safeguarding Adults Policy  | Size: 511 KB 10th Apr 2025 BL (PP) Safeguarding Children Policy  | Size: 451 KB 10th Apr 2025 BL (PP) Safer Recruitment and Selection Policy  | Size: 196 KB 9th Jul 2025 BL (PP) Serious Incident Policy  | Size: 326 KB 10th Apr 2025 BL (PP) Sexual Harassment Policy  | Size: 251 KB 9th Jul 2025 BL (PP) Sleepover Policy  | Size: 163 KB 9th Jul 2025 BL (PP) Smart Phone Policy  | Size: 312 KB 10th Apr 2025 BL (PP) Smoking & Vaping Policy  | Size: 347 KB 10th Apr 2025 BL (PP) Support and Supervsion Policy  | Size: 263 KB 10th Apr 2025 BL (PP) Use of Personal Vehicle Policy  | Size: 311 KB 10th Apr 2025 BL (PP) Use of Vehicles Registered with the Motability Scheme  | Size: 463 KB 10th Apr 2025 BL (PP) Volunteer Policy  | Size: 160 KB 24th Oct 2024 BL (PP) Wellness Action Plan  | Size: 486 KB 10th Apr 2025 BL (PP) Whistleblowing Policy
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Contact Beyond Limits Southwest

This page tells you how to get in touch with Beyond Limits. There is also a map showing the location of the Beyond Limits offices, a photo of the entrance and a Google Streetview of the car park and entrance from Somerset Place.

Postal address

Beyond Limits
York House, Unit 4,
Stoke Damerel Business Centre
Church Street, Stoke
Plymouth, PL3 4DT
United Kingdom

Phone

Office telephone: 01752 546 449

Doreen Kelly: 0771 4456 403

Email

Contact form: Contact us using our contact form.

Email: [email protected]

Beyond Limits York House entrance
Photo of Beyond Limits office entrance

Streetview from Somerset Place showing entrance and car park

Map of the area.

Screengrab of an online form

Contact form

Please use the form below to contact us and we will get back to you as soon as possible.

If you would prefer we contact you by phone, please add your telephone number.

We will contact you by email unless you provide us with your phone number.
Add your phone number if you'd prefer we called you.
Web addresses are not allowed in the message field of this form.
Panorama of Totnes with castle, Devon, England

Beyond Limits in Devon

We are supporting people in Devon with learning disabilities, mental health issues and other support needs. This page has details of Job Fairs and Try Before You Apply events in Devon. You’ll also find Beyond Limits News and Stories from Devon.

Contact Beyond Limits Devon

Link to the Beyond Limits Southwest contact page

Beyond Limits Southwest staff

Follow this link to view Southwest Service leader profiles.

Vacancies Beyond Limits Devon

There are currently no vacancies.
Photo of Ricky and his support worker riding a tandem.

Ricky is riding to a new adventure…

Hot after Ricky’s last adventure which saw him complete a 50km trek across Sweden, the team and Ricky were not resting on their laurels and set off looking at what the next challenge should be. Upon discovering that Ricky had never had the opportunity to learn to ride a bike, it wasn’t too difficult to work out what they should do next.

For most of us, learning to ride a bike happens when we are young and the joy of finally getting rid of the stabilisers is a milestone to be celebrated, for someone like Ricky who has been denied so much because others who were responsible for his support did not believe in his capacity to change and grow, it is only recently that he is able to celebrate this achievement.

Uncertain of how Ricky would take to the challenge or how long it would take to master the art of riding a bike a short challenge was planned, however in pure Ricky style he went into it with all guns blazing and surpassed everyone’s expectations. So the team are working hard to on the next trip, you can find details here

https://adventuresbeyondbarriers.com/m2k2019/

Keep riding Ricky, we are behind you all the way.

Detail of Charles' mural

Charles gets a mural in his own home

In this post, Claire Bennett, a Team Leader at Beyond Limits, explains how Charles’s mural came about, how it was created and how long it took.

“I was approached by the team about creating the mural and helping with some sensory work. I was given a simple brief consisting of Charles loving trains and the Tamar Bridge.

As I started creating a design, more information came from the team concerning having the water visible as he likes water and boats. They also sent a few ideas of trains and Charles’s mum asked about having the family dog on the mural as well ! The final design took into account people suggestions, Charles’s likes and dislikes (definitely not having too much red), and his needs. When the team and Charles’s family had agreed the design we showed it to Charles.

It took a while but that was down to me having limited time, It took between 40 – 50 hours over about 5 months to get it drawn, painted and have all the sensory elements attached.

Photo of the mural painted in Charles's home
Photo of the completed mural painted in Charles’s home

Slow was best

The wall was done slowly due again to myself, but Gayle and the team said doing it slow would be better for Charles to process it as having a whole painting done at once may be a bit overwhelming for him. Small sections were done during each visit with acrylic paints as they are easier to paint over rather than wall paints and they were easier to clean. The sensory elements were created at home and then brought in ready to put up as it involved a lot of space and a lot of mess!

Sensory elements

I tried to add a different variety of textures as well as smells. His felt flowers have Lavender oil on them and Sandalwood. There were also some battery operated lights and mirrors as well as some reversible mermaid sequence fabric. I tried to make it safe as I was aware Charles has drop seizures and at times will throw things that are accessible to him. Darren (support worker) had some good suggestions like adding Charles’s name on the train so he took ownership of it, and having the train orange as it was his favourite colour.

The team were very supportive throughout and Charles was also accepting of having a random person in his house!”

No Vacancies texts

Photo of Guildhall entrance

July 5th 2019 Jobs Fair, Plymouth Guildhall

Beyond Limits is recruiting in the Plymouth area and we have a range of positions available. We offer a competitive starting salary, excellent training and career development. We are looking for staff who can see the person behind the disability, who can help the people we support to achieve their dreams, goals and ambitions. For more information about the benefits of working for us visit Susannah’s “Reasons to become a support worker”.

Current vacancies


For the latest vacancies follow this link


If you are looking for an exciting challenge and want to make a real difference, then come along to our jobs fair on the 5th July 2019 at the Guildhall in Plymouth. We’ll be there from 10am to 1pm and would love to chat to you and tell you more about these opportunities.


Guildhall Square, Plymouth PL1 2BJ


Telephone: 01752 307764


PHOTO from Plymouth Guildhall website

Keyboard showing a complaint key.

Complaints and feedback

Thank you for getting in touch with Beyond Limits.

We value all feedback and take complaints very seriously. We will try to resolve your complaint as quickly as possible.

Please give us as much detail as possible to help us resolve your complaint.
Please add your phone number if you would like us to telephone you.
Photo of a pile of envelopes

Thank you for getting in touch

We will get back to you as soon as possible.

All correspondence with Beyond Limits is held in the strictest confidence.

Photo of the Gribbon Head near Fowey in Cornwall

Thank you for applying

We will process your application and get back to you as quickly as possible.

We are currently experiencing problems sending confirmations to gmail addresses. If you do not hear from us in one working week, please get in touch.

For information about your application and privacy please see our policy document: BL (PP) Job Applicant Privacy Statement.

You may be interested in ‘How Beyond Limits works’

What out staff have to say:


Life as a support worker by Darren Simmons


Susannah’s “Reasons to become a support worker”


And how we make a difference:


Transforming Care: Louise’s Story

Photo of cookies

Cookies Policy

When you use our website you are agreeing to our use of cookies. We hope that you will continue to visit our website and if you have any questions please get in touch. Our cookies policy works with our Privacy Policy.

What are cookies?

Cookies are bits of code that are passed between your computer and our website.

Why do we use them?

We use cookies on this website to run a programme called google analytics. Google Analytics tells us which pages are the most popular, which ones are not and what people search for. It also tells us the number of visitors to a page. It doesn’t store information about individuals who visit our website.

We also use cookies in our Staff area to make sure only Staff can log in and view these pages. This keeps our company information secure.

Will you see my personal information?

No. Our website cookies do not store any information about you as an individual. We also never collect information to use for advertising.

Is there more information about cookies on the Beyond Limits website?

You can contact the office for more details about cookies on our website.

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Beyond Limits Privacy Policy

We take your privacy seriously. We do not collect and store any information about you when you browse pages on our website. Visits to our website are ‘anonymous’, which means we cannot tell who anyone is when they visit.

If you choose to contact us using the form on our website or by email. We require you to supply your name, email address and phone number if you want us to contact you by phone. This information is stored securely in accordance with GDPR legislation.