Ricky and his team walking the walk in Sweden

Film of Ricky and his team trekking in Sweden

The inspiring video of Ricky and his team trekking across Sweden. #sofatosweden

Read more about Ricky’s amazing adventure here.

Ricky and his team win Best Team in Plymouth 2018!

We are over the moon for Ricky and his team. On Saturday night they won the Team of the Year award 2018. The award was given as part of the Celebrating Excellence in Care Awards, organised by the Quality Assurance and Improvement Team at Plymouth City Council.

Click on the photos to make them larger and read about how it all happened below the photos…

Nomination

It started with the nomination back in August where we dared to start believing that we might have a winning chance. We knew the great work the team was doing but we also knew the competition would be strong and the awards were to be judged by an independent panel, how would we be able to convince them?
However, we knew we had to be “in it to win it” and so we put forward our nomination for Team of the Year for the work that Ricky’s team has been doing with him around the #SofatoSweden trek. We were inspired by the story and we hoped the judges would be too.

Judgement Day

22nd September at the Crowne Plaza the evening was upon us, where should we meet, what should we wear? We did ourselves proud though and everyone had their finest outfits on. Ricky looking sharp in his suit. We started to believe we had a real chance.

The Awards

And so, it was time for the winners to be announced, a lot of worthy winners for each category and it was clear the judges had their work cut out trying to pick just one from each. The anticipation was mounting but then there it was, Beyond Limits were called out, we had won it, Team of the Year Award to Ricky’s team for their inspiring support. A fantastic moment and everyone went up to the stage and the award was presented to Ricky.

Thank You

Thanks to Ricky’s team for the fantastic work they have done and continue to do. Thanks to Ricky’s family for trusting us with the support of Ricky every day. Thanks to the judges from the independent panel for recognising the work of the team and for voting for us.

The Last Word

And finally, the last word from the Director of Beyond Limits, Doreen Kelly, “It continues to be an honour and a privilege to do this work, Ricky’s team have proved what can be done when you dare to dream and have aspirations for someone. The work they do every day to support Ricky to have a meaningful life is incredible, I am so proud of them and delighted they won the award for Team of the Year, they really do deserve it”.

Louise in her new home sitting by the window.

Transforming Care: Louise’s Story

Louise’s Story is a video produced by NHS England as part of their Transforming Care series.

In the video you hear from Louise, and those who helped make her dream of moving home after spending over 15 years in hospital, a reality.

Louise’s story captures how hospitals are not homes, and Transforming Care is working to change the lives of people with learning disabilities, autism or both, for the better.

This short film explains how health and social care partners planned for and successfully moved Louise into her own home in spite of seemingly insurmountable barriers.

They achieved this through strong partnership working, good communication, flexibility and determination, and the film highlights the impact of these qualities on Louise’s wellbeing, while also celebrating the tenacity and creativity of those seeking to bring her home.

Beyond Limits purchased the property, but importantly, Louise’s tenancy is protected because the house was handed over to a housing association. This means that if Louise wants to change her support provider, she can do so and still remain in her home.

To find out more about the Transforming Care Programme visit NHS England’s website.

Support worker with personin wheelcahir on the beach

Why you’ll love working for Beyond Limits

At Beyond Limits, we value our people as much as the people we support. That’s why our staff stick with us for so long. We provide a workplace that is supportive, flexible, and full of opportunities to learn and grow.

Our Great Benefits:

  1. Competitive salaries
  2. Flexible hours to suit your lifestyle
  3. 7 weeks’ annual leave allowance
  4. Critical Illness cover, reassurance when you need it the most
  5. Award-winning pension scheme
  6. Company sick pay scheme
  7. Fully paid development and training opportunities
  8. Clear career progression and growth opportunities
  9. A welcoming, inclusive, and friendly workplace
  10. A real chance to make a difference to someone’s life

What is it like to work for us?

At Beyond Limits, working with us means so much more than just a role. It is a chance to make a real and lasting difference in people’s lives. Our staff provide support to individuals in their own homes, helping them to live independently and confidently. This work is hugely rewarding, as you see the positive impact of your support every single day.

What makes us different is our commitment to truly person centred support. We tailor both the care and the team around the individual, making sure their needs, interests, and aspirations come first. This means you will be matched with someone who is the right fit, allowing strong and positive relationships to grow.

Supporting people also opens the door to amazing opportunities and experiences. From cosy movie nights in, to fun outings like clay pigeon shooting, taking part in races, or enjoying community events, no two days are ever the same. You will share in these moments, building genuine connections while helping people to live life to the fullest.

We believe in creating a supportive and encouraging workplace where staff are valued, listened to, and given space to grow. With training, development, and the chance to take on new challenges, you will not only build your skills but also gain the satisfaction that comes from meaningful, life changing work.

Photo of Doreen Kelly and a person Beyond Limits supports. Fundraising coffee morning organised by Beyond Limits for an orphanage in Bangladesh Credit Paul Glendell / www.glendell.co.uk

An introduction to Beyond Limits

This section of our website tells you about Beyond Limits: our values, our history, how we are funded and who works for the organisation.

Beyond Limits started in 2011 to support people with learning disabilities, mental health issues and other support needs in Plymouth and throughout Devon.

We were set up with the support of Partners for Inclusion, a pioneering and award-winning personalised support organisation in Scotland. Our Director Doreen Kelly was the founder of Partners for Inclusion and its Director, then CEO, from 2000 to 2015.

Our mission is to change the face of services for good, and to provide tailored support to people who are vulnerable due to circumstance or disability, or at risk of exclusion.

Our main experience is in working with people leaving institutional care, such as hospitals, group residential care, special educational establishments and people said to have challenged conventional services.

Our aim is to provide truly tailor-made support, designed so that everyone we work with can have:

  • a home to call their own, which might be living with family
  • a real place in the community
  • control over their life and their future.

As well as providing services Beyond Limits is a catalyst for change. Through our consultancy for change we aim to work with others to transform the face of social care for good, starting in the South West.
Links


Link to our most recent CQC assessment page


Link to Beyond Limits Values page


 

How We Support People

How we support people

On this page we describe how we keep Beyond Limits support focused on the person we are supporting. How we don’t just talk the talk…

Everyone we support has:

  • their own budget for their support – usually in the form of an Individual Service Fund (ISF) – it’s not mixed in with other people’s money
  • tailor-made support – this means no two support services are the same
  • their own staff team – support staff matched to what they need and are interested in
  • their own home – which they can choose to share with someone else if they want.

Our support is based on careful and detailed individual planning. An overall Individual Service Design (ISD) sets out how we will support someone. A Working Policy (WP) sets out how to respond in difficult times when, for example, the person’s behaviour tells us we’ve got something wrong.

Word pattern graphic

The plan

The Individual Service Design is worked out in a person centred planning meeting with the person, people close to them and professionals. The person must agree who is at the meeting.

The Working Policy is developed mostly by speaking to people who have supported the person previously, finding out about all the issues and challenges the person has presented, reflecting on this and working out what worked and did not work in the past. This leads to a set of policies and staff guidelines that describe in detail how to support the person when things are not so good. All staff are required to work according to the WP, to ensure consistency of support.

Respect

By individualising the services we provide we are immediately treating people with respect and giving them control over how they live their lives. This in itself goes part way to reducing any so called challenging behavior. All behavior is communication, and challenging behaviour is a method people use to tell us they are not happy.

Beyond Limits won’t provide group or shared support unless people with learning difficulties or mental health issues ask for it. In practice this rarely happens. In our experience group services often cause ‘challenging behaviour’.

working with families

Working with families

This page is dedicated to the families we work with, a place where we can share stories of hope and keep you informed of our developments.

Download the Charter

We are delighted to share with you our recently launched Family Charter, a series of statements which outlines our commitment to you and where we hope you will hold us to account.

Thank you for your involvement, we couldn’t do the job without you and thank you for being in the life of Beyond Limits and travelling the journey with us.


Download the Family Charter: Beyond-Limits-Charter-to-Families.pdf


Beyond Limits founder

A short biography of Doreen Kelly, Director of Beyond Limits

Portrait photo of Doreen Kelly, CEO of Beyond Limits.

I started my career as a mental health nurse but soon moved to work in the voluntary sector, I have worked in the voluntary and independent sector since 1986 to help people become full and active citizens since. I have been involved in setting up several small, person centred organisations in both England and Scotland. These organisations were developed to support people to get a full life that makes sense for them and where they can be all they can be as opposed to institutional care and support which can often further damage vulnerable people.

I was the Chief Executive of Partners for Inclusion (www.partnersforinclusion.org) which we set up in 2000. Partners for Inclusion provides support that is tailor-made rather than trying to fit people into services that often don’t suit. The organisation was set up on the recognition that services were often mediocre and just good enough, but they did not put the focus on the individual. We wanted to do something different, to provide support that just wasn’t okay, but was first class. I left Partners for Inclusion in April 2015 to move to work at Beyond Limits full time.

I am the Director of Beyond Limits which is based in South West England. We support people who have labels of being challenging and complex to support. We work with people using a tailored approach and Individual Health Budgets (IHB’s) in the form of an Individual Service Fund (ISF).

An ISF is where the organisation, in this instance Beyond Limits, has the money paid directly to them but the money is ring-fenced for the person who gets support. The person and their family where appropriate and if they wish, are fully involved in how this money is spent. The money is used to get the person the life and support that they need or want. Beyond Limits supports people, who due to their perceived behaviour have been placed ‘out of area’ often far away from their homes, communities and families. We support people to come back home, take up their rightful place in their community by offering the tailored support that people need to do this successfully.

Doreen is also a board member of Manavodaya International UK as well as in Control Scotland.


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Doreen is a Fellows of the Centre for Welfare Reform and contributes to development and research with other Fellows to increase social justice, promote citizenship, strengthen families and enrich communities.

Dandelion with seeds blowing away in the wind across a clear blue sky

UK consultancy – helping others change

On this page Doreen Kelly, Director of Beyond Limits, talks about Beyond Limits consultancy services.

I have been working in health and social care services since the early 1980s.

In that time I have learned two important things:

  • tailor made is better than off the peg
  • stay small, emulate big.

Tailor made

Services only work properly when they are designed to ‘fit’ people, taking into account their needs as well as their hopes and ambitions for themselves. If you want to design a service that really works and is truly person centred, you have to learn about the person you are being asked to support. Find out from them and people close to them what they like, what they want to do with their lives, where they want to live, and then plan a service to respond to what they’ve told you. It’s like buying a suit or a dress.

Photo of Doreen Kelly, CEO Beyond Limits giving a presentation.

If you go to a tailor you can tell them what colours, style and fabric you like. They listen to what you want, take your measurements and make something that fits well, which you feel comfortable in, and which can, if you wish, last a lifetime. That’s the approach we take to service design. It’s better for the person supported, because they get what they want, and it makes sense financially because the chances of costly placement breakdowns are virtually eliminated.

Stay small, emulate big

In today’s competitive market providers have to find a way of staying small and responsive, while getting the economies of scale of bigger organisations.

Small organisations tend to be less procedure-bound, more flexible and more approachable. This is crucial in social care, because you have to be ready to change how you do things to meet the changing needs and demands of the people you support. Often if an organisation is unable to do this it leads to expensive placement breakdowns, which have both a financial cost and a potentially serious human cost.

Even so, bigger organisations have economies of scale, which can give them more influence and power. Our approach is to get the best of both worlds, by forming networks of small, person-centred organisations that can share functions like finance and HR support, and office premises. So we can stay small and emulate big.

We have lots of evidence that this approach works, both here in Devon and in Scotland. An example is the 2105 Award we received for our work with Plymouth Community Healthcare team.

If you are interested in the Beyond Limits approach I am available to talk with you about how you can make it real in your organisation. Please get in touch.

Speech balloons graphic

What people say about Beyond Limits

We really value all the feedback we receive. Below is a mix of feedback from the people we support, family members, staff and professionals.

If you have feed back about any aspect of our work please get in touch.

“Thank you from our hearts”.

Michelle, Jim and family, Family members

“You’re the best thing to happen to Lucy and the family, many thanks”.

Zara, Family member

“Being included and listened to is something very special. Your Family Charter does what it says on the tin. Hands up to Beyond Limits for your far reaching views”.

Trisha Searle, Family member

“Beyond Limits is breaking the mould and is brave for writing the Family Charter. The proof of the pudding is that it works. You have given my daughter her life back. Communication is key. Thank you”.

Michelle Beattie, Family member

“My mum always used to worry about me because its not very nice been institutionalised in hospitals because you want to have your own life and your own freedom, my mum isnt worried about me so much at the moment the whole time Ive been with BL my mum stopped worrying and basically Ive got my confidence and independence back”.

Hannah, Supported by Beyond Limits

A bit of history

Beyond Limits provides personalised support. Personalised Support means we provide support to people with complex and challenging needs to live their own life, on their own terms.

Personalised support?

Partners for Inclusion logoPersonalised Support was developed in Scotland, in 1996, to provide support to people who were leaving institutions and moving into their own homes. It was and continues to be a radical step forward from the inflexible support often provided by Community Care services.

The first service to use this model was Inclusion Glasgow, followed by Partners for Inclusion, C-Change for Inclusion, Support for Ordinary Living (SOL) and other organisations who collaborate through the federation Altrum.

From Scotland to the South West…

Doreen Kelly, Director of Beyond Limits established Partners for Inclusion in Kilmarnock, Scotland, in 1996. For a detailed account of Partners’ work and history download Personalised Support, a book about Partners by Julia Fitzpatrick.


Download: Personalised Support 2012.pdf


Beyond Limits logo verticalPartners’ philosophy is to keep the organisation small. This ensures communication between those receiving support, friends, family and staff remains uncomplicated and efficient. When the number of people being supported by Partners got to 40, another organisation, Just Connections was established. This has been followed by other initiatives providing smaller amounts of support and the successful contact and dating project, DM2. Following this Beyond Limits was established.

Doreen set up Beyond Limits in 2011 and left Partners in April 2015 to focus on the work of Beyond Limits in the South West and England. Beyond Limits holds the same values and approach as Partners, providing truly personalised, innovative and creative support with the aim of helping all people leave institutions and enabling them to live full lives in their community.

Photo of Saint Michael's Mount in Cornwall

Beyond Limits in Cornwall

We are supporting people in Cornwall with learning disabilities, mental health issues and other support needs. This page has details of Job Fairs and Try Before You Apply events in Cornwall. You’ll also find Beyond Limits News and Stories from Cornwall.

Contact Beyond Limits Cornwall

Link to the Beyond Limits Southwest contact page

Beyond Limits Southwest staff

Follow this link to view Southwest Service leader profiles.

Vacancies Beyond Limits Cornwall

Follow this link to view our vacancies

Photo of small boats moored in Plymouth docks

Beyond Limits Plymouth

We are supporting people in Plymouth with learning disabilities, mental health issues and other support needs. This page has details of Job Fairs and Try Before You Apply events in Plymouth. You’ll also find Beyond Limits News and Stories from Plymouth.

Contact Beyond Limits Plymouth

Link to the Beyond Limits Southwest contact page

Beyond Limits Southwest staff

Follow this link to view Southwest Service leader profiles.

Vacancies Beyond Limits Plymouth

Follow this link to view our vacancies

Photo of a bridge crossing the river in Dumfries

Beyond Limits Dumfries & Galloway

Beyond Limits has been working in Dumfries & Galloway for several years. On this page you will find our contact details, policies and procedures information and staff profiles.

Beyond Limits Dumfries & Galloway website

Visit beyondlimits-dg.org

Contact Beyond Limits Dumfries & Galloway

Link to the Beyond Limits Dumfries & Galloway contact page

Dumfries & Galloway News and Stories

News and Stories on the Dumfries and Galloway website

Dumfries & Galloway staff

Staff profiles on the Dumfries & Galloway website

Dumfries & Galloway Vacancies

Follow this link to view our vacancies

Photo of Susannah Caunter, a Beyond Limits Support Worker

Susannah’s “Reasons to become a support worker”

We were really pleased when Susannah Caunter, one of our support workers, sent us her 10 reasons to become a support worker. We hope you find them inspiring.

You’ll get a huge sense of job satisfaction

Being a Support worker is incredibly rewarding. For many, the relationships they form with the people they work with and the sense of personal achievement from helping them live their life to the full is the reason they get up in the morning.

You’ll make a difference

Being a care worker means making a difference. Making a difference to the lives of the people you provide care for and your community. Making a difference to yourself and leading a fuller, more compassionate life.

What You Do Really Does Count

Working for us is far more than just a job it gives you a sense of purpose as your work is important and you are valued by the people you support and their families.

No day is the same

Being a Support worker requires you to work in the home of the person you are supporting (not in a care home). Much of what a support worker does depends very much on the person you are supporting, its individualised. Not only could you be supporting them with their daily needs, you have the opportunity to support them to achieve any goals and ambitions they have and where possible we try to match people up if you have the same or similar interests…it makes it so much more fun!

It’s Fun!

This job is so much FUN! When working with a wide variety of people you’ll hear tons of interesting & heart wrenching stories.

The work is flexible

You can work the hours that suit you best. With full-time and part-time roles available, we can offer block hours or shifts depending on your availability.

You’ll have job security

With a demand for support workers that’s set to increase as Britain’s population ages, the social care sector offers good job security.

You’ll better yourself

As a support worker, you’ll learn a huge amount. Not just from the training but from the people you work with and the people you work for. Being a support worker is an eye-opening experience, and with the chance to work with people from all walks of life with varying needs of support.

Career path and progression

Social care is a rapidly growing sector, and the opportunities for career progression are varied. You’ll have the chance to build a career and by becoming a support worker that would be the first step to a rewarding career in social care. You’ll learn transferrable skills and gain training, and with ambition, you can go right to the top. With experience, you could take on more responsibility as a senior support worker or manager. You could also train as a social worker. With the right attitude and motivation, you can choose where to go next!

Why be a Support Worker

WHY NOT ???

Video – How Beyond Limits works

This page explains how our support works, about working for us and Consultancy for change.

Beyond Limits is a support provider that also uses its experience and knowledge to offer consultancy to others who wish to change services.

As a provider we support people with learning disabilities, mental health issues and other needs. We have a strong interest in helping people move back home from ‘out of area’ placements. We relish working with people labelled as challenging.

Get in touch…

If you’d like an informal chat about working for Beyond Limits or to receive our employment flyer by post, please get in touch using our contact form.

Darren Simmons, a support worker at Beyond Limits

Life as a support worker

This article was written by Darren based on his experience of working as a support worker. Darren is currently working as a support worker for Beyond Limits.

How good are you at helping others?

If your friends are upset at stupid o clock in the morning, are you the first person they call? If you like helping others and love the thought of making a difference to a complete stranger’s life, then consider a career as a support worker.

What will you be doing?

The role of a support worker is exactly what it says on the tin. You provide support to individuals and their families who need help, both emotionally and practically, so they can live a happy, independent life.

The finer details…

A support worker role involves working with vulnerable people in different ways. You could be helping people who have mental health problems, learning difficulties, disabilities, recovering addicts, young offenders, those struggling with relationships… it could literally be anything.

No day will be the same. Some people may need emotional support to get them through a difficult time, while others will need a more hands-on approach. It’s your job to analyse their needs and help draw up a plan that’s unique to them.

The good points…

Put simply, you’ll make a genuine difference to people’s lives, which is guaranteed to make you feel all happy inside.

Nobody wants to be stuck in a dead-end job doing 9-5 until they retire, after all. Where’s the fun in that?

Working as a support worker gives you the opportunity to progress, from moving up the career ladder to earning more qualifications. If you get enough experience and study hard to earn a vocational qualification or a degree and you could move up to a senior or managerial role.

…and the bad

Your working hours are often split into shifts and on call hours to ensure there is all day support. This can include evenings and weekends, so there’s no time to be a lazy bones.

Is there study involved?

If grades were never your strong point at school, don’t stress, it won’t affect your chances of being a support worker. What matters most in this job is a passion for helping people and some life experience. Any past experience you have working in a health or support role is also good. You’ll need to show you can help people with a variety of issues and requirements, and that you’ll always remain supportive,

OK, I’m interested… But is it really the job for me?

This job involves helping others, not being judgemental about a situation, and providing support to change lives. It can be difficult so you’ll not only need skills but also patience, compassion and understanding. Basically, if you’re self-obsessed and don’t like dealing with people, this is not the job for you.

Ideal for those of you that don’t want to work a 9-5 repetitive job, some of the things you may be expected to do include:

Being a good listener – A good cup of tea and a hug can do wonders, but in this job you have to really listen, and listen well. One of the most important tasks is simply being there, and listening is a huge part of the job.

Doing chores – Sounds like a simple job but doing chores around the house can be a massive help. You could do cooking, cleaning, shopping as well as helping to pay bills.

Helping people live independently – Teaching life skills and helping people live an ordinary life will be one of your main goals as a support worker. From teaching people how to budget money and getting them involved with the community to getting them suitable housing that accommodates their needs, you’ll be there along the way to help with it all.

Family ties – You won’t just be helping vulnerable people, you’ll also be helping the people that can be forgotten; the families. Some may struggle with their relative’s issues, or they may just need a helping hand caring for them. Whatever their need, you’ll need to support them just as much.


If you are interested in working for Beyond Limits take a look at our current vacancies.