Why the CQC is important for everyone

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. As a provider of health and social care Beyond Limits is regulated by CQC which means we have to make sure the services we supply to people who need support meet certain conditions.

The CQC monitors, inspects and regulates our services and they publish their findings, these findings are available to the public. If they find that services do not meet certain criteria, they can use the powers they have to take action. These powers range from warning notices, changing or imposing conditions on the care provider or placing the care provider in special measures. In extreme cases they can prosecute a care provider when people have been harmed or placed in danger of harm.

Beyond Limits is currently rated as an outstanding provider, you can find more details about this here Beyond Limits (Plymouth) – Care Quality Commission (cqc.org.uk)

It is very important that we all work in a way that provides the best support possible for people who use our services. This means engaging productively in training that the organisation provides, taking part in support and supervision and upholding the values and ethos of the organisation.

You can find out more about the work that CQC do here About us – Care Quality Commission (cqc.org.uk)

If you have concerns about any aspect of how a service is being delivered then you should discuss this with your line manager. If your concerns are in relation to your line manager then you should contact the Registered Manager, Kathleen Griffiths. Details of how contact Kathleen can be found in the who’s who section of the staff pages.