Beyond Limits Statement of Commitment to Safeguarding

Beyond Limits is committed to safeguarding the people we support from harm and abuse. We have a robust safeguarding framework with well-defined polices and procedures which outline our commitment to protecting the people who use our services. They cover various aspects, including reporting mechanisms, risk assessment and preventative measures and are available on request.

Our commitment to safeguarding extends to all staff members and we provide all our staff with training to equip them with the knowledge and skills needed to recognise signs of harm and abuse.

In keeping with our person centred approach, our safeguarding efforts align with people’s unique needs, preferences and communication styles. Our person-centred approach ensures that protective measures are respectful and empowering.

Beyond Limits will not tolerate any form of inappropriate behaviour or conduct towards any of the people we support. This is a shared commitment and one that applies to all staff, regardless of position or status.

Nominated Safeguarding Lead

The legal responsibility for safeguarding rests with Doreen Kelly as Managing Director, therefore Doreen is the Nominated Safeguarding Lead (NSL) for Beyond Limits.

Designated Safeguarding Lead

Although Doreen is the Nominated Safeguarding Lead, day-to-day lead responsibility for safeguarding rests with Kathleen Griffiths as the Designated Safeguarding Lead (DSL). Kathleen is responsible for ensuring that the practice of Beyond Limits is safe and effective.

Aerial view of wind turbines

Developing Environmental Awareness

Beyond Limits believes we all have a part to play in safeguarding the future of our planet. We have produced a policy full of ideas to help us protect the environment and we hope this will help you develop environmental awareness.

We believe that we can all make a difference and a good start is by following the five R’s below…

  • REDUCE the materials we use and waste we produce
  • RE–USE and RECYCLE materials wherever possible
  • RESTORE what is deemed to have been destroyed
  • RESPECT our neighbours and our environment.

Our policy has helpful information on energy, paper, plastic, transport, re-use and re-cycling. Check out the handy guide to re-cycling symbols below.

You can download the full policy here.

A graphic guide to recycling symbols

Working with Care Nest Plymouth

Beyond Limits has been working with Care Nest for around a year now and our connection is going from strength to strength.

Coming out of the pandemic it was important to us to start reintroducing some face to face training sessions. We wanted to work with a local provider and with someone who had a similar value base and who understood the work we do. We were delighted to find Care Nest, they are a socially purposed organisation that delivers a range of wellbeing activities which includes team building and mindfulness.

As Beyond Limits continues to work on its agenda of self-direction, we are delighted to be working closely with Care Nest who are delivering sessions which look to build all the skills needed for self-direction.

We do our best work when we are able to slow down and reflect and Care Nest are working with individual teams to deliver key skills such as mindfulness, emotional intelligence, giving and receiving feedback and the impact of ourself on others.

The work is challenging at times as it looks to identify the barriers we all have when it comes to looking at ourselves, but the work is crucial if we want to grow and develop and reach our full potential.

For more information about Care Nest visit their website:


Gloriously Ordinary Lives

Gloriously Ordinary Lives: Challenging us to see support through a different lens and – using the four tests – consider what would it take for everyone to have Gloriously Ordinary Lives.

The Four Tests for creating Gloriously Ordinary Lives, are not a checklist or a process. The tests are simply a lens through which to view any support we consider for a person or their family.

If you apply the Gloriously Ordinary Lives lens to the support you get or offer – what does it show? What does it tell you? How far from Gloriously Ordinary is it and what would it take to get there?

Gloriously Ordinary Lives launched earlier in October, but it is far from being a new concept for founder, Tricia Nicoll. Tricia has been using the idea of something being ‘gloriously ordinary’ for over 10 years when supporting her two, now adult, kids. Telling people repeatedly that she wanted things for her kids to be ordinary – ‘gloriously ordinary’, she found that this resonated with others too.

Now, Gloriously Ordinary Lives is really coming to life! Tricia is launching a training programme as an introduction to Gloriously Ordinary Lives. Initially, the training will be offered to organisations who offer direct support to people and who are in a strong position to enable people getting Gloriously Ordinary Lives. The training will be offered to people who draw on support or who support someone directly – from families to local councils, and beyond.

After the training, people will:

  • Understand the concept of Gloriously Ordinary Lives
  • Be able to give examples of how the Four Tests work
  • Have some clear plans for how to move towards more Gloriously Ordinary Lives

Welcome to Nienke

We are delighted to Welcome Nienke Kramer to Beyond Limits who has recently joined us a team leader working in Ricky’s team.

Originally from Holland, Nienke is well travelled having spent time in the Balkans, Sri Lanka and Burundi and she had a job working in a refugee camp in Macedonia. Interestingly this was where she met her husband, who happened to be working in the same camp. When the time came to settle down, he already had a home in Plymouth and so where better to live than the Ocean City. Nienke and her husband now reside in the Mutley area of Plymouth.

Once settled in Plymouth Nienke retained as a teacher, teaching secondary school kids French and German. Nienke said, “initially it was a great job and we used to have a lot of fun thinking of really creative ways to teach these languages”. However, as time went on Nienke became more and more disillusioned with the systems, the rigidity of teaching and she felt she needed a real change. She saw the advert for a Team Leader at Beyond Limits which a friend of hers had shared on Facebook. Luckily for us she applied and was interviewed within the week, however her school wouldn’t release her and so we had to wait a while before she could join us.

Fast forward and we are pleased to report that Nienke is loving life as Ricky’s team leader. She joins a relatively new team as well but reports that things are going great. She has a team full of enthusiasm, a diverse mixed group who all have positive contributions to make.

As well as a busy work life, Nienke has another passion, she is a bit of an eco-warrior. Committed to limiting her impact on the environment, she can be seen regularly cycling to work and she is keen to spread the word and get more people on their bikes. A secondary school that her son used to attend recently set up a mountain bike club and Nienke is teaching children there about bike safety.

Nienke is keen to stress you don’t need a lot of equipment to get out cycling, a decent helmet and maybe a waterproof jacket. Cycling is good for our physical and mental health and Nienke is happy to teach some bike skills to people who are new to cycling or who haven’t cycled in a while. She also advises there is no need to be cycling on busy main roads and she can show people some safe routes if people are feeling anxious about cycling in traffic. If you want to explore any of this with Nienke directly, drop her an email at

If you have a bike that you haven’t been on in a while and it maybe needs some TLC, check out Bike Space Plymouth Bikespace CIC – MOMENTUM FOR THE PEOPLE – Bikespace – Home they offer a range of services and activities all aimed at supporting us to get on our bikes.

You can also check Plymotion Plymotion | PLYMOUTH.GOV.UK a great informational website that gives details on cycle hire and cycling routes as well as a range of other useful information.

It only leaves us to say, thanks to Nienke for sharing her story, now get out there and get on your bikes.


Rich on the high seas

Not only has Rich proved his success in the world of wheelchair rugby but now he is trying his hand at Kayaking.

Plymouth is known as Britain’s Ocean City due to its seafaring heritage and fabulous coastline and so where better to take to the water with his team.

A man is being taught how to kayak on Plymouth Sound.Of course having his own sailing expert as part of his team is helpful and Michelle kept Rich and the rest of the team safe. After the safety demonstration, a three hour trip around the coast followed and Rich really enjoyed it, safe to say he is already making plans and looking forward to the next sail.

A man is being taught how to kayak on Plymouth Sound with two instructors.

Thanks go to the Mount Batten Watersports and Activities Centre  Homepage – Mount Batten Centre (

Watch a short video of Rich in action.

Photo of lady standing in a garden in the sunlight

Chantelle’s busy summer volunteering

Chantelle has been keeping busy over the summer, she continues to enjoy her volunteering job at the Lounge in Torquay and is a real asset to the team. She had her planning day recently which was a chance to look back on last year’s achievements and decide new goals for the coming year.

As usual all the people who are important to Chantelle were in attendance and everyone was really positive and pleased with the positive changes in Chantelle. The standout though was how well Chantelle is doing in her job and we are really proud to share this update which was written by Hayley who is in charge of the Lounge.

Grab a tissue and have a read…

“Today, I am honoured to be here and share the remarkable story of an individual whose dedication and compassion have truly made a difference in the lives of many. I am here to celebrate the incredible contributions of Chantelle, an extraordinary volunteer whose impact has been nothing short of inspiring. Chantelle is more than just a volunteer; she is a beacon of kindness and support. Her commitment to our cause, her unwavering dedication, and her genuine empathy have touched the hearts of our clients, peers and colleagues. For those battling anxiety, Chantelle has created a safe environment, as we all know finding a safe space is invaluable, and Chantelle has been a key factor in fostering that safe haven for many.

Photo of Chantelle, a woman in a summer dress standing in the garden.

But Chantelle’s remarkable journey doesn’t stop there. She has been the driving force behind our well-being afternoons and evenings, a program that has not only enriched our team but has also created a sense of family among us. Through her ideas, she has brought joy, relaxation, and healing (and a little bit of stress) to our team. These well-being sessions have become a source of bonding which have forged friendships in order for us all to manage the challenges of life. Chantelle has transformed our organisation, infusing it with a profound sense of purpose and unity. Chantelle’s impact is immeasurable, and we want to acknowledge that we simply couldn’t run our community hub without her. Her actions remind us that it’s not just about serving coffee or snacks; it’s about creating a nurturing environment where every individual feels valued and supported.

As we celebrate Chantelle today, let us also reflect on the incredible power of volunteerism. One person’s dedication can spark a ripple effect that touches countless lives. Chantelle’s journey reminds us that small acts of kindness, when done with love and sincerity, can create a world of difference.

Chantelle, you are an amazing volunteer, a true catalyst for positive change, and an embodiment of the spirit of giving. On behalf of our clients, our team, and the entire community, we thank you from the bottom of our hearts. You have enriched our lives and brought light to our cafe. Your legacy will forever be etched in the hearts of those you have touched.

Thank you, Chantelle, for being the heartbeat of our community hub, and for showing us all the beauty that can be created through bravery, compassion and selflessness.”

We have joined the Employers Initiative on Domestic Abuse

Domestic abuse can happen to anyone of any age, gender, race, sexual orientation, religion or background. Abusive behaviour includes: physical or sexual abuse, violent or threatening behaviour, emotional abuse, controlling or coercive behaviour, economic abuse, psychological, or other abuse.

The Domestic Abuse Act 2021 makes clear that employers should consider the impact of domestic abuse on their employees as part of their duty of care. As a responsible employer, Beyond Limits are a member of the Employers’ Initiative on Domestic Abuse (EIDA) and we are committed to their membership charter which includes fostering a safe, supportive and open environment to allow domestic abuse to be effectively tackled in the workplace and supporting employees who are affected by domestic abuse and those that report it by providing access to information and services.

Organisations that can provide support

If you or someone you know needs help there are several organisations that can provide support. You do not have to wait for an emergency situation to find help. If domestic abuse is happening to you, it’s important to tell someone and remember you’re not alone.

Advice and help for women experiencing domestic abuse.

I need help – information and support on domestic abuse (

The Survivor’s Handbook provides practical support and information for women experiencing domestic abuse.
The Survivor’s Handbook – Women’s Aid (

Men can contact the Men’s Advice Line on 0808 8010 327 or
Domestic Abuse Helpline for Men | Men’s Advice Line UK (

If you identify as LGBT+ you can find information here
LGBTQ+ victims of domestic abuse – IDAS


Well done Rich!!!

Rich was on the winning side recently when his team won the division 2 wheelchair rugby league. Rich plays wheelchair rugby with the West Country Hawks and they played over 3 weekends which took place in Stoke-on-Trent.

He was involved in a total of 16 games and they remained undefeated across of all the games, little wonder that Rich looks so happy. He plays as a defender and he was a key player for his team, his force and strength stopped a number of goals from being conceded.

Rich holding the winners cup in his wheelchair in a gym.

Well done Rich, and who knows, this time Stoke-on Trent, next time the Olympics!

West Country Hawks – Great Britain Wheelchair Rugby (


Beyond Limits policy on modern slavery

Beyond Limits are committed to acting in an ethical and socially responsible manner and we are committed to actively contributing towards the eradication of modern slavery and human trafficking.

Our safer recruitment procedures and people management processes are designed to ensure that all prospective employees are legally entitled to work in the UK. This helps to safeguard employees from any abuse or coercion.

For more information:

Visit The National Crime Agency pages on modern slavery and human trafficking.

Listen File on 4 investigates modern slavery in the UK workplace produced by Radio 4 (37 mins).

If you suspect modern slavery, report it to the Modern Slavery Helpline on 08000 121 700 or the police on 101. Don’t leave it to someone else. Your information could save a life.

Chantelle flies to Scotland

Chantelle has had an amazing year and has achieved so much and so as a little reward a trip to Scotland was planned.

Despite not having been on a plane for a long time, Chantelle did really well and she caught the plane from Bristol to Edinburgh. She had a really busy weekend doing lots of sightseeing, she walked along the Royal Mile and enjoyed listening to the bagpipes.

Had a trip to Edinburgh Castle and visited the World of Illusions which she really enjoyed and said was great fun.

She hopped on and off the tour bus and enjoyed listening to lots of history through the headphones and to top it all off she enjoyed a shandy in a local pub. A very busy weekend but lots of fun was had.


The Chiefs and The Hawks

An inspirational and informative day was had by Rich and team members Martin and Keith at the European and English Champions, The Exeter Chiefs. Rich was granted a personal tour by Aron Struminski, the Senior Community Manager for the Exeter Chiefs.

Rich plays for the Westcountry Hawks so this was a great opportunity for him to chat to Aron, explore the grounds and the team areas including the gym, rehabilitation area and the winners’ cups.

The attention to detail was fabulous, no wonder the Exeter Chiefs are champs.

Visit West Country Hawks – Great Britain Wheelchair Rugby

Before the fantastic tour, Rich, Martin and Keith visited the House of Marbles for some Christmas shopping and to play some games before having a spot of lunch.

Visit The House of Marbles website

They ended the trip with a visit to Jolly Rogers life size resin models, a must-see attraction if you haven’t been already. It was a great day out for all, and they are looking forward to the next one.

Visit The Jolly Roger – Life Size Figure Models website

Blurred photo of child go karting

Free at last!

Andrew finally managed to get on a break-away after all the Covid-19 lock downs.

He was eager to get out and about and he made it big time. His first outing was Go-Karting, he was too fast for a picture!

Photo of child blurred on gokart track.Photo of two people with a gokart track site in the background.

Next he headed to Cornwall for a spot of camping. He was feeling amazing, for a long time Andrew didn’t feel like even leaving his house. This was a big event for him and his team had a great time too.

Photo of a camp site with a camp fire inside a circle of stone seats in the foreground.
Photo of a cheeky hen walking inside a tent.

Congratulations to Andrew and his dream team for making this happen. Where will you head to next Andrew?

Ricky and Hamish getting ready to cycle

Sofa to Finland

Well, after many delays due to Covid here it is, finally. From Sofa to Finland is the sequel to from Sofa to Sweden and the idea was to cycle around the Turku Archipelago. For those of you that have been following the story, you will know that Ricky is blind but he doesn’t let that stop him from having a great life.

Ricky never had the opportunities in life that most of us take for granted. He never learnt to ride a bike as a child and up until about 5 years ago, he wouldn’t even sit on a bike. He started like most of do, just sitting and getting comfortable and then progressed to getting pushed around.

With his team encouraging him he finally managed to ride tandem and so of course, it was time to plan a challenge. They cycled over 200kms round one of the oldest archipelago trails. A momentous effort, especially in the searing heat. I wonder where Ricky’s adventures will take him next.

Photo of Ricky and Hamish with bicycle helmets. Ricky out fo a count sleeping on David. Ricky and David enjoying a drink on country bench. Photo of the whole route on a noticeboard Photo of Ricky and Hamish on the ferry getting ready to ride

Thanks to Ryan for organising the trip, Hamish for his stubborn determination and believing anything is possible for people and David Bray for supporting and making Ricky comfortable with his first bike.

See the whole route on the trail website: The Archipelago Trail | Visit Pargas (

Photo of Mr. Wonderful and his people

Mr Wonderful

Mr Wonderful, we called him that because the first time we met him, he was just that, Wonderful.

He had been through so much in his life and this pulled on our heart strings but he took it all in his stride and got on with living his life. A force to be reckoned with but he was warm and he had a strong sense of loyalty and justice. James was also the perfect gentleman, the old fashioned type who would open a door for you and walk on the outside of the road.

Massive crowd of Liverpool supporters

He was an avid Liverpool FC supporter, delighted of course when they won the Premier League in 2020. He teased his team mercilessly if their allegiances lay elsewhere but they loved him just the same, they also remember sitting through many a cricket match as this was another of his passions. They all remain saddened by his untimely passing and remember him with great fondness.


Download the Mr. Wonderful booklet PDF here.

James’ life reminds us of the importance of the work we do. He had spent many a year living in hospitals, damaged by a system who didn’t understand or appreciate his uniqueness. We freed James from the system and gave him the opportunity to live his best life. His story lives on, not only in all of us but also in statute as Mr Wonderful is recorded forever in Hansard, the official record of parliament. They held a debate demonstrating that people who have survived the mental health system can go on to live rich lives in their communities.

Photo of hansard books on bookshelf

James’ life was rich with people, not people who were paid to be in his life, but people like his family who loved him and like his team who were matched to him and who came to love him. James and his family became like family to Beyond Limits, the type of family that would argue and disagree but a family that also had the utmost respect for one another and a family who kept James at the heart of every decision.

We continue with our mission, to free people from systems, we continue to go Beyond the Limits and we do this in James’ name and in the name of all the other people who have been affected and who are still affected by institutional systems.


Chantelle goes Beyond the Limits

Chantelle has been working in the Lounge in Torquay for 2 years. The Lounge is a community café which provides support to people who are homeless.

Chantelle volunteers as a waitress, she also helps in the kitchen and enjoys talking to the customers. Chantelle received an award recently in the category of Going Above and Beyond in a volunteering role from the local Council.

On Friday 3rd June Chantelle attended the Jubilee party in Torquay and she was given her award by the Lord Mayor, she received a £15.00 voucher. Chantelle has a very good work ethic, she is never late or ill and she has made lots of friends through her volunteering. Well Done Chantelle, keep up the good work, your team is very proud of you.

Chantelle standing in a summer dress under an arch of red, white and blue balloons.

Thank you Donna!!

Really lovely to be able to gather together to celebrate a huge achievement for Donna who has been employed by Beyond Limits for 10 years.

We could not let this milestone go by without recognising Donna’s commitment to the people she supports and the organisation and we were delighted to be able to celebrate with her. A presentation at a surprise party was the order of the day and people were invited to join in marking Donna’s 10 years of service.

Of course there was cake and gifts and tales told of work past and present, above all though it was an opportunity for us to say a huge thank you to Donna for all her hard work over the years, 10 years’ service is truly amazing and just goes to show what magic can happen when you work in the right place with the right people.

We are really looking forward to seeing you at our job fayre

We are so excited to be able to get back to seeing potential job seekers face to face. We will be at the New Continental Hotel in Plymouth from 10am on the 15th September to talk to you about the vacancies that we currently have.

It’s a great opportunity to learn more about what we do and to hear stories first hand from people who already work with us, we can also help you with your application form on the day.

Come along, it promises to be a good day and the tickets are free, you just need to grab yourself one by clicking on the link below and following the instructions.