Growing Together at Beyond Limits

Growing Together at Beyond Limits: Celebrating the Journeys of Rachael and Claire

At Beyond Limits, we believe that great support begins with great people. Our teams are filled with individuals who bring passion, curiosity and kindness to their work every day. When people feel valued and encouraged, they discover strengths they never knew they had. They grow in confidence, take on new challenges and shape meaningful careers that make a real difference.

Two colleagues who embody this spirit are Rachael and Claire, both recently promoted to temporary Senior Service Leaders. Their journeys are full of hard work, self discovery and dedication. They also reflect something bigger about life at Beyond Limits. When people are supported to bring their whole selves to work, they thrive.


Rachael’s Journey: Returning Home to Beyond Limits

Rachael began her journey with us in 2012 after moving to Plymouth from Derby. With experience at Mencap already behind her, she joined Beyond Limits as a support worker and quickly made an impact. Within months she progressed into a senior support worker position, then Team Leader by the end of 2013.

Life took her away from Plymouth for a while due to her husband’s RAF posting, but when she returned in 2017 there was no doubt where she wanted to be. Beyond Limits felt like home and she stepped straight back into a Team Leader role, continuing to support the people and teams she cared deeply about.

By 2021 she was ready for a new challenge and became an Assistant Service Leader, then a Service Leader the following year. Across more than a decade, Rachael has worked with many people who arrived with us from hospital settings and she has seen lives transform through choice, freedom and belonging.

Rachael often reflects that the journey has not been easy, but every moment has shaped her into the person and leader she is today. She speaks with pride about the holidays, friendships and relationships she has seen people build, knowing these experiences are the heart of what we do.

Today, as a temporary Senior Service Leader, Rachael feels honoured to continue growing within a company that believes in her.


Claire’s Journey: From Quiet Support Worker to Empowered Leader

Claire joined Beyond Limits in 2014 as a very quiet support worker. Confidence did not come easily at first, but curiosity and determination pushed her forward. Over time she stepped into a trainer role, then grew into a Team Leader. After a few more years, she progressed again into an Assistant Service Leader position and later a Service Leader.

Her journey has not run in a straight line. Claire describes it as a squiggly path filled with happy experiences, challenges and moments of real self development. She has stretched her comfort zone again and again, spending most of her time in what she calls the learning zone, with the occasional wobble into the panic zone.

What stands out most in Claire’s story is her mindset. She encourages new colleagues to be playful, think deeply and stay curious. She believes hurdles are simply creative challenges waiting to be worked through and that everyone has the capacity to grow if they keep an open mind.

Stepping into the temporary Senior Service Leader role has allowed Claire to put all this learning into practice and she is thriving. Her confidence, insight and commitment shine through in everything she does.


A Culture That Lifts People Up

The stories of Rachael and Claire reflect the wider culture at Beyond Limits. We do not expect people to walk through the door already knowing everything. We create space for learning, trying new things, asking questions and discovering potential.

People are trusted. People are encouraged. People are supported to stretch themselves without losing who they are.

Growth at Beyond Limits does not happen in isolation. It happens in teams that care about each other and in an environment where every voice matters. When colleagues progress, the organisation grows with them and the people we support receive the best of what we can offer.

Rachael and Claire remind us that career development is not just about climbing steps. It is about belief, effort, resilience and being surrounded by people who want to see you succeed.


Looking Ahead

We are incredibly proud of Rachael and Claire and excited to see how they continue to flourish in their temporary Senior Service Leader roles. Their journeys show what is possible when talent meets opportunity and when people are given the confidence to grow.

At Beyond Limits we are committed to creating those opportunities every day. Supporting people to build meaningful lives begins with supporting our staff to build meaningful careers.

If you are someone who cares deeply, loves learning and wants to make a difference, your journey might begin here too.

Get in touch to find a role that’s right for you: Click here

See our current vaccines: Click here

Christmas Party 2025: A Night to Celebrate Together

As 2025 draws to a close, Beyond Limits came together to celebrate what has been a truly special year with our annual Christmas party. It was an evening filled with laughter, dancing, festive cheer and most importantly, togetherness.

Held at Woolwell Centre, the celebration brought together our incredible staff team, the people we support, and their families for a night that reflected everything Beyond Limits stands for: inclusivity, empowerment and shared joy.

Festive vibes and full dance floors

The evening kicked off with a brilliant DJ blasting everyone’s favourite Christmas classics, setting the tone for a night of non-stop fun. From the very first song, the dance floor was alive with energy, smiles and movement, proving that music really does bring people together.

Alongside the dancing, guests enjoyed a lovely festive buffet, a few drinks and plenty of opportunities to catch up, laugh and celebrate friendships old and new. The atmosphere was relaxed, welcoming and full of warmth, creating a space where everyone felt comfortable being themselves.

People dancing at the Christmas party

A conga to remember

One of the highlights of the night came when the dance floor burst into a conga line. What started with just a few people quickly grew into a joyful chain of dancers weaving around the room. It was a perfect example of the fun, spontaneity and shared connection that make Beyond Limits events so special.

The night also gave us the perfect opportunity to capture a wonderful group photo, a snapshot of a community brought together by support, trust and shared celebration.

People doing the conga line

staff and people we support group photo

Festive prizes and lucky winners

No Christmas party would be complete without a raffle, and ours did not disappoint. A number of lucky winners took home a fantastic selection of prizes, including festive hampers, smellies sets, wine and other treats. The raffle added an extra layer of excitement and plenty of cheers throughout the evening.

Raffle Winners holding their prizes

Celebrating a great year together

The 2025 Christmas party was a beautiful way to wrap up an incredible year at Beyond Limits. It reminded us of the strength of our community and the importance of coming together to celebrate achievements, relationships and shared experiences.

Thank you to everyone who joined us and helped make the evening so memorable. We are proud of what we have achieved together this year and look forward to everything that lies ahead. Here’s to continuing to support, empower and celebrate one another in 2026 and beyond. 🎄✨

emergency-plan

Planning Ahead for Emergencies

Planning ahead doesn’t mean expecting the worst. It means feeling more confident, safer, and better able to respond if something unexpected happens.

Emergencies and severe weather can affect anyone. Sometimes they happen suddenly, like a power cut or burst pipe. Other times there are warning signs, such as heavy rain, flooding, snow or storms. Being prepared helps reduce stress, keeps people safer, and makes it easier to manage disruption and recover more quickly.

This guidance is for everyone – people we support, families, carers, staff and the wider community. It focuses on simple, practical steps that can help you look after yourself and support others when things don’t go to plan.

If you or someone else is ever in immediate danger, always call 999.


power outage

Power cuts

Power cuts are uncommon, but they can still happen, especially during storms or severe weather. Losing power can be more challenging for people who rely on electrical equipment or who find sudden changes unsettling.

What you can do:

  • Report a power cut by calling 105, available 24 hours a day
  • Check in on people who may need extra support or reassurance
  • Charge phones, power banks and essential equipment when severe weather is forecast
  • Keep simple backups like a torch and a battery or wind-up radio
  • Encourage people who may need extra help to join the Priority Services Register

water outage

Water outages

We rely on water for everyday tasks, so an interruption can be disruptive. Cold weather can increase the risk of burst pipes, both in homes and on the wider network.

What you can do:

  • Report water outages or leaks to South West Water on 0344 346 2020
  • Keep basic supplies available, such as drinking water and medication
  • Protect pipes and outside taps during cold weather
  • Support eligible people to sign up to the Priority Services Register

priority service egister

Priority Services Register

The Priority Services Register is a free service that helps utility providers give extra support during power, gas or water interruptions.

It can help people who have disabilities, long-term health conditions, mobility needs, communication needs, or who may need extra reassurance during outages. Being registered means utility companies know who may need additional help and can tailor their response.


flood

Flooding and severe weather

Flooding and extreme weather can develop quickly and cause disruption to travel, routines and services. While some areas are at higher risk, surface water flooding can happen almost anywhere during heavy rainfall.

What you can do:

  • Keep an eye on local weather forecasts and warnings
  • Be aware of flood risk in your area or places you regularly travel to
  • Plan ahead for alternative routes or arrangements if travel becomes unsafe
  • Follow advice from local authorities and emergency services

fire safety

Fire safety

Colder months can increase the risk of fires as heating, electrical items and candles are used more often.

What you can do:

  • Check smoke alarms regularly and consider carbon monoxide detectors
  • Keep escape routes clear and make sure everyone knows what to do if there is a fire
  • Be careful with heaters, candles and overloaded plug sockets
  • Share fire safety advice in a way that is clear and accessible

cold weather

Cold weather and wellbeing

Cold weather can affect health, particularly for older people, people with long-term health conditions, and young children.

What you can do:

  • Make sure there is enough food and medication available
  • Keep homes warm and safely ventilated
  • Look out for signs that someone may be struggling with the cold
  • Seek advice or support if you are worried about someone’s safety

travel
Travel during severe weather

Severe weather can make travel more difficult and sometimes unsafe.

What you can do:

  • Limit travel where possible during severe weather
  • Check road and public transport updates before setting off
  • Allow extra time for journeys
  • Carry warm clothing, food, water and medication if travelling
  • Follow advice and warnings from emergency services

Checklist: are you prepared?

Taking a few minutes to think ahead can make a real difference. You may find it helpful to check the following:

  • Do you know who to contact in an emergency?
  • Are phones and essential devices charged before severe weather?
  • Do you have basic supplies like food, medication and a torch?
  • Are people who may need extra support signed up to the Priority Services Register?
  • Do you have a plan if travel is disrupted or unsafe?
  • Do you know where to find trusted local updates and advice?

Being prepared together

Planning ahead helps everyone feel more confident and supported when disruption happens. It can make situations easier to manage and help people recover more quickly.

By looking out for ourselves and each other, we can help ensure that people feel safe, supported and informed, whatever the weather brings.

NDTI Small supports Report

Transformation Through Small Supports: The Beyond Limits Impact

At Beyond Limits, we believe that support should be as unique as the person receiving it. A “Deep Dive” report by the National Development Team for Inclusion (NDTi) has validated this belief, showcasing the profound life-changing and economic impact of our person-centered approach.
By moving away from large, impersonal systems, we provide a refreshing alternative that is intimate, flexible, and grounded in individual needs. Here is a look at what the hard data says about the difference we make.

Radically Improving Individual Wellbeing

The most significant measure of our success is the happiness and stability of the people we support. The NDTi report used the Wellbeing Adjusted Life Year (WELLBY) metric to quantify this impact.

Massive Wellbeing Boost:
For the nine individuals featured in the report, average well-being scores soared from a low of 2.6 out of 10 (prior to Beyond Limits) to an incredible 8.3 out of 10.

Life-Changing Success Stories:
Clare, who moved through 18 different hospitals and institutions, saw her wellbeing score jump from 2 to 10.

Eloise and David experienced a total increase of 14 points in their combined wellbeing, moving from isolation to building a shared future.

The Economic Value of Happiness:
On an annual basis, our small support work generated a combined economic well-being value of more than £750,000 for these individuals.

Relieving Pressure on Public Services

High-quality support doesn’t just help the individual; it creates a ripple effect across the entire community by reducing the need for emergency and acute services.

Multi-Million Pound Potential:
Small support services are delivering significant savings across the public sector.

Direct Service Savings:
For six of the nine individuals studied, more than £950,000 was saved in other public services—including hospitals, ambulances, and the police and justice systems.

Incident Reduction:
In Danny’s case alone, incident fiscal costs (emergency responses) were reduced by over £168,000 per year as he moved from a secure unit to a stable home.

The Beyond Limits Way: People Over Processes

The report highlights Beyond Limits as a “blueprint” for how small support organisations should operate. Our success is built on four core pillars:

Seeing the Person First: We treat people as individuals with unique histories and potential, not as a set of diagnoses to be managed.

Meeting People Where They Are: Instead of imposing rigid structures, we build support around the person’s current emotional and physical needs.

Enduring Commitment: We are here for the long haul, even when things get tough, helping individuals navigate challenges without returning to institutional settings.

Empathy and Growth: We learn from setbacks and grow alongside the people we support, prioritising their wants and wishes.

A Future Driven by Impact

As our founder, Doreen Kelly, noted: “This report demonstrates the significant value of the small support model, which not only greatly enhances individual wellbeing, but also leads to substantial economic benefits”.

By investing in person-centred care, we aren’t just saving money, we are saving lives and building a more equitable, efficient, and compassionate society.

Read The Full Report – Online Flipbook